Safety isn't
a setting.
It's the spine of how SafeMeet works. Every message is moderated before delivery. No exceptions, no toggles, no paywalls.
Four claims.
All testable.
Every message runs the pipeline before it reaches the recipient: inline policy rules first, then, for anything they don't block, the AI classifier and an image scan when there is an image. Sender doesn't opt in. Recipient doesn't opt out.
No email as a guest (a signed-in account keeps its sign-in email). No phone. No public profile. Guest sessions are first-class. We hash a soft device fingerprint server-side for sanction carry-over — raw IPs and device data are never stored.
If the moderation provider is unreachable, messages stop sending. A message sent then is withheld from the recipient and is not queued to go out later.
AI moderation is a floor, not a ceiling. Sarcasm slips through. Slow manipulation slips through. We publish what we catch, what we don't, and what to do when we miss something.
What happens when you press send.
Four steps. Two outcomes. No exceptions.
How AI moderation worksMost messages clear the pipeline fast enough that you won't notice the check. You won't feel the moderation, you'll just feel the conversation.
A message the check scores high enough to block is not delivered at all. Fail-closed: if moderation can't run, sending stops.
When the check can't run,
nothing is delivered.
If the AI check can't return a verdict, for example because its provider and the fallback both return an error, time out or give an answer we can't read, the message is withheld from the recipient and is not queued to go out later.
AI moderation is a floor.
Not a ceiling.
No automated system catches everything. We don't pretend ours does. Here's what we catch, what we miss, and what to do when we fail.
- A phone number or home address shared in a chat: in our evals the check flags it; a flagged text is delivered with a safety notice to its sender, and one the check scores high enough to block is withheld
- Direct threats of violence: scored against the violence category
- Slurs and named hate speech: scored against the hate category
- Harassment aimed at the other person: in our evals the check flags it; a flagged text is delivered with a safety notice to its sender, and one the check scores high enough to block is withheld
- Sexual content directed at strangers: scored against the sexual category
- Sarcasm and dark humor read as serious
- Coded language and emerging slang
- Slow-build manipulation across many messages
- First-time patterns we haven't seen yet
- Context-dependent harm ("send me a picture" of what?)
- Things a human friend would clock instantly
In a chat with a person, Panic ends the chat and files a report in one tap. Once a chat with a person ends, you can report it from your inbox. You can always leave. Sanctions carry by fingerprint, even if they clear cookies.
Eight patterns,
eight responses.
We name the harm we expect to see, and we name how we respond. If a pattern isn't here, we publish it the moment we see it.
Someone says they want to hurt themselves
Disclosing distress is never punished here, and the crisis resources you are shown are published, not improvised. The protocol covers chats with people and chats with the AI companion alike.
Read the crisis protocolReports get counted.
Bans get an expiry.
Reports aren't reviewed by a person — they're counted. Enough reports from different people against the same user, each within 24 hours of the one before it, trigger an automatic ban that expires on its own. An appeal goes to an AI review: a ban it finds unjustified is lifted early, and otherwise the ban expires on schedule.
What happens when you report someoneChild sexual abuse and exploitation get their own published standard: what is prohibited, how to report it from inside a conversation, how the material is handled, and the point of contact for it.
Read the child safety standardsHelp that does not depend on SafeMeet: national crisis helplines, each checked against its own source, what to do if someone threatens to share your images, and guides to scams, bots, and chat apps for parents and teens.